Privacy policy

Who we are

This website is run by Franchise Marketing Consultancy (“we”, “us”). [PLACEHOLDER: legal name of the business owner or company, and registered address]. If you have any questions about how we use your information, email clive@franchisemarketingconsultancy.co.uk or call 07956 234000.

What we collect

When you send an enquiry or request a consultation, we collect the details you give us: your name, email address, phone number (optional), business or franchise name (optional), the service you would like help with and your message.

How we use it

We use your details only to reply to you, arrange your consultation and, if you go ahead, provide our services. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract.

Who we share it with

Enquiry forms are delivered to us by Formspree, a form-handling service, and the website is hosted by Cloudflare. We don’t sell your information or share it for marketing.

How long we keep it

We keep enquiries for as long as we need them to deal with your request, and client records for as long as the law requires.

Your rights

You have the right to access, correct or delete your personal information, and to object to or restrict how we use it. To make a request, contact us using the details above. You can also complain to the Information Commissioner’s Office (ico.org.uk).